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Discussion Thread
Response (Kamila Syrzistie) 12/12/2008 12.58 PM
Dear Mr ........,

Thank you for contacting us.

As you already know easyJet decided to collect the new communal tax from all passengers who made a booking before 2nd November for all Italian flights scheduled from 27th October onwards. This degree also regards the flights, which have already been taken.

I need to confirm, that if some of the passengers in the reservation did not take flights with us, there is no need to pay the additional tax for them. Generally speaking, emails confirmation should be send to all our passengers, who made the reservation before 2nd November. This is usually system generated information and should reach all of our passengers sooner or later.

Below is a link that will direct you through to the Ministry of Finance site where the decree is published.
http://dt.finanze.it/doctrib/SilverStre ... meset.html

The specific decree is:
Legge del 27/10/2008 n. 166 -

I need to advise you this is a decision outside of easyJet control and if you refuse to pay , it may affect your ability to fly with easyJet in future .

Thank you for taking the time to contact us Mr ........ If you require any further assistance, please do not hesitate to contact us again via the 'help' section of the easyJet web site.

Yours sincerely

Kamila Syrzistie
Customer Experience Champion

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